← Back

Privacy policy

Torsolution is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and Belgian law.

Data controller

  • Torsolution — info@torsolution.be
  • Brussels, Belgium

Data collected

  • When you submit the contact form, we collect: your name, email address, and the content of your message.
  • We do not collect any sensitive data. We do not use tracking cookies or analytics tools.
  • The only cookie used is a functional cookie to remember your language preference (EN/FR).

Purpose and legal basis

  • Your data is collected solely to respond to your inquiry (legitimate interest, Art. 6.1.f GDPR).
  • We do not use your data for marketing, profiling or third-party sharing.

Data retention

  • Your data is kept only as long as necessary to respond to your request, and for a maximum of 3 years in our email records.

Your rights

  • Under the GDPR, you have the right to: access, rectify, erase, limit or object to the processing of your data.
  • To exercise your rights, contact us at: info@torsolution.be
  • You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA): www.dataprotectionauthority.be

Security

  • We take appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure.

Updates

  • This policy was last updated on 17 March 2026.